VACANCIES

NEW - Operations Manager - (Full-Time)

Permanent/Full Time

Remuneration: £65k plus performance related bonus, company car & pension

At Bryant and Cairns Windows & Conservatories, we pride ourselves on our unwavering commitment to quality, customer satisfaction, and comprehensive home improvement services. For over 20 years, we have been serving the Edinburgh and Lothians area, building a stellar reputation as industry-leading experts in our field. As we continue to grow and uphold our prestigious standing, we are seeking an experienced and dedicated Operations Manager to join our esteemed team.

In this high-level position, the successful candidate will assume a pivotal role within our organisation, reporting directly to the Board and overseeing the day-to-day operation of the installations function. This multifaceted role requires a seasoned professional with strong knowledge of the window and conservatory industry, exceptional planning and organisation skills, and the ability to manage our in-house tradespeople and sub-contract services with precision and care.

As the Operations Manager, you will be entrusted with shaping the future of our organisation, maintaining and developing installation procedures and ensuring seamless collaboration between the various departments, from recruitment and customer service to HSE and site safety. With competitive remuneration and a comprehensive benefits package, this is an outstanding opportunity for a qualified individual to contribute their talents to our ongoing mission of exceptional service and customer satisfaction.

Key Role Requirements

  • Work to KPI’s and Targets set by the Board.
  • Schedule the installations programme
  • Manage Installation teams in conjunction with Contracts Managers
  • Recruitment for the department
  • Oversee Survey function
  • Oversee After Sales and Customer Service function
  • Maintain and develop installation procedures.
  • Manage HSE and site safety.
  • Manage all sub-contract services including Builders, Electricians, Plumbers etc.

Required Product Knowledge

  • PVCu Windows and Doors
  • Composite Doors
  • Conservatories
  • Sunrooms (solid Roof)
  • Extensions
  • Garage Conversions
  • Verandas

Overview of attributes required

  • Experience and strong knowledge of the window / conservatory industry.
  • Excellent planning and organisation skills to ensure installations are delivered on time.
  • A strong negotiator capable of achieving budgets and maintaining profitability.
  • Excellent product knowledge and up to date with industry and new product developments.
  • Strong technical capability with thorough understanding of installation processes.
  • Good commercial and business acumen.
  • Excellent people management and leadership skills.
  • Excellent IT skills.
  • Ability to work under pressure and meet deadlines.
  • Excellent attention to detail.
  • Excellent time management skills.
  • A strong communicator.
  • Clean driving licence.

TO APPLY:

If you wish to apply for the role of Operations Manager, please get in touch using the simple form below, or contact us via email at info@bryantandcairns.co.uk with CV and references.



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