Bryant and Cairns Windows & Conservatories are proud to supply all our customers with a great service.

We pride ourselves on our level of customer service and standard of products, but none of that matters unless the customer is completely happy. We love to hear from our clients and are always looking for feedback so we can continue to improve. Here are a few of the things our customers have to say about their experience with Bryant and Cairns Windows & Conservatories.


Here's What Our Clients Have To Say

Excellent
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john archibald

Bryant and Cairns supplied and fitted windows for us . Throughout the process everything went smoothly. The sales team, fitting team and after sales were all excellent. Special praise for the guys fitting the windows in quite inclement weather they were great. I can certainly recommend Bryant and Cairns.

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Janice Grieve

Great firm. Good communication. Windows installed efficiently with good finishing off

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Gila Holliman

We had all our windows and 1 door replaced and it was a very easy process. Everyone was very easy to contact and the install went smoothly. We’ve already recommended them to our neighbours.

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Sylvia

We were really pleased with the team and their work.they were friendly and respectful of the property.we will certainly use Bryant and Cairns again.

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Pamela Jones

Very happy with my new door and windows. Very pleasant and helpful. Left rooms very tidy. I definitely would recommend Bryant and Cairns

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Fiona Cornwall

This is our first experience with the company. The showroom was well laid out and Alan was there to advise us on a new back door. He listened and understood exactly what we needed. Everyone we came in contact with were very professional. On the day the door was fitted the guys arrived early, got themselves set up and got the door fitted in good time. They were incredibly tidy and very professional. We are so pleased, it's completely different to the original door and we love it.

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Marika Dutchyn

From start to finish (2 days), I had all my windows and new door fitted. Initial meeting with Gary was great, giving expert advice and pricing. Ongoing communication was excellent and the workmen (father and son) carried out the work efficiently and with obvious expertise. Left each day having ensured everything was clean. Would recommend to friends etc..

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Scott Ferguson

Very professional attitude from everyone at Bryant and cairns highly recommend if you need to replace doors and windows

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Alan Glennie

First class job really pleased

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Sylvia Allan

Absolutely thrilled with my replacement High Performance glass conservatory roof which was installed in two days. Once again, Bryant and Cairns carried out their professional workmanship to the highest standard. Very worthy of 5 stars!

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Carol Gordon

Excellent customer service, nothing is a problem. Very friendly, knowledgeable tradesmen. Quality products. Would highly recommend.

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Chris Edmans

Had a back porch renovation with everything explained beforehand. It was a multi-trade project so took a wee bit longer than expected but the workmen took a great interest in getting the job right. One guy even suggested an improvement to the plan as well. There were a few hiccups, but the mark of a good company is how they deal with problems, B & C fixed everything the following day. They also managed to match the harling almost perfectly - even though the existing harling hasn't been available for 40 years.

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Ieva Spigana

Very lovely company, I have only good, positive things to say. Work was done with care and up to detail. Very good quality windows and doors. Fast paced and careful and clean! Loads of variations to choose from and can see all window types in their showroom. My old windows were so old I could hear all noises from outside like it was in the room, however the change of windows 150% improved this. Also no draft and beautiful,easy to open windows. If you are one of those people who have trust issues these days with companies that do windows/doors etc I really really recommend them, they did more for what I wished for my house!!! Amazing!!! ☺️

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Joanne A

I had a conservatory installed with Bryant and Cairns and am delighted with it. The service I received was excellent, from sales advice, foundations/building work, and windows/frame installation, I received professional, friendly and excellent quality work from all involved. Thank you!

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sheila robertson

Excellent service from start to finish we had a french door and window fitted very happy and excellent workmen

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L Mac

Bryant and Cairns were excellent. We had awkward window and door replacement across half of our house and got brilliant help from Chris to come up with the best solution. He went out of his way, often working out of hours to help us. The actual fitting from the team was really professional and efficient. Really good guys. We had other builders in at the same time but B&C didn’t complain about the complications that made. They came back a couple of times to make sure the finish was 100% and that we were happy. The quality of the windows is also excellent and the price fair so I would recommend for any similar job.

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Denny McKenzie

A pleasure to do business with Bryant and Cairns Windows, professional and pleasant staff all the way through the Window experience, Good price for a quality product and service , Fitting team were Tops !

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Nick Schierloh

Efficient service all the way from first contact to the new door installed.

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Grace Lyon

Good showroom and decent people

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Carol MacGregor

Delighted with windows 😊 very friendly and professional staff

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David Boal

Really pleased with the quality of work and attention to detail. A very neat and tidy job. Very pleased with the service.

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Keith Wilson

Having used Bryant and Cairns before and seen first-hand their service and products, we ordered doors from them last year. There were a few issues with one of the doors. To their credit, they did everything possible to resolve each issue, including some decisive steps that I’m reasonably confident that not a lot of companies would have considered. Everything is now resolved and we’re very happy. It is inevitable that, on occasion, things go wrong - it’s how a company deals with them that gives a true picture of it and its values. Bryant and Cairns have really exceeded our expectations 99% of the time. We will happily use them again in the future.

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Steve Middlemass

Excellent service provided by Bryant and Cairns Ltd in installing double glazing and new doors in my home. From start to finish, the entire process was handled with professionalism and efficiency, and I am absolutely delighted with the results. I am more than pleased with the installation and I would not hesitate to recommend Bryant and Cairns Ltd to anyone considering similar work.

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nichola dunlop

Delighted with my replacement bathroom window. They were able to have the window made and installed in time for my bathroom refit. Opted to have no finishes internally as was getting it tiled. The sandblasted glass gives plenty privacy but still allows ample light. Happy to recommend Bryan and Cairns

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Kevin Marshall

10 out of 10 for professionalism , workmanship and care of my dads home. The fitters were kind , friendly and tidied up the house perfectly. I thoroughly recommend Bryant & Cairns!

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donald mcintyre

Total perfection is the way I'd describe the way they worked and the finished job, very satisfied with the job.

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Valerie Rowan

In just under 2 weeks we had our warmroof fitted to our conservatory… now sunroom. The difference in temperature is amazing. Bryant and Cairns are always professional with excellent customer service.

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Anselm Baltzer

The guys did an excellent job until everything was perfect. Strongly recommended.

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Gavin Love

The job was excellent with a quick and easy installation. The boys were so careful with our property and very friendly. The only criticism I’d give is a lack of communication at the very end when someone turned up at our house to finish the job that we hadn’t been advised of. Other than that I’d recommend them as overall the job was excellent.

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Gemma Rush

Brilliant experience from start to finish. Gary made us feel comfortable, with no pushy sales tactics, despite us making a few changes to our quote and order. Can’t fault the fitters, very helpful and friendly, protecting all our belongings with dust sheets and tidying up any mess. We were left with very little damage to surrounding walls. There were a couple of minor snagging issues that the fitters identified themselves and these were quickly resolved. The windows and doors themselves are perfect and we couldn’t be happier with them.

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Fiona Shanks

Great to deal with. Quick response to any queries or concerns and good communication throughout. Pleasant workmen who take pride in their work and left everything clean and tidy. Love my new sunroom- can’t wait to get it floored and furnished!!

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Derrick Simpson

This is the second time we have used B&C. Last time they replaced the windows and doors downstairs and now this time upstairs. Excellent and secure work.

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Andrew Brown

Windows have been in for 6 months now. Going back to the pre sale and actual installation everything was fantastic. No pushy salesman and everything we asked for was delivered. The guys who did the installation were great and dealt with any issues they had quickly and effectively. A couple of minor snagging issues the installation guys discovered and they were also dealt with without any fuss or bother. Great service from start to finish and we are still very happy with the product.

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Liz B

Fabulous service as always! Quality product, particular installer, no shortcuts. Cannot fault company. 5 Star in every way.

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David Haig

Highly professional service from start to finish. I am delighted with the new windows. Thank you to all.

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Bob Henderson

Had a new door fitted and we are very pleased with it. Staff were all very helpful and the company did everything on time as promised. Fitters were excellent and tidied up after every step. Bryant and Cairns have been in existence for a long time in a very competitive business. As a new customer I can see why they have thrived.

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Liz Bowen

Beautiful new windows installed efficiently and well. Only quibble was that I was not aware that in choosing wooden surrounds rather than PVC, these would be mahogany and not white, and would need painting or varnishing. Although it was stated in the quotation document it looked like a code, and I did not pay attention to it.

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Scott Sands

Everything done to a high standard and well within timescales promised. Very satisfied with build and service provided.

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Margaret

Having felt nervous about getting new windows we are delighted with the results. Everyone from start to finish has been so professional and reassuring about the whole process. Many thanks to all.

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Derek Brown

Very satisfied with the installation of new replacement self cleaning glass roof. Fitters were always on time and took pride in their work.

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thomas white

From start to finish all works went very smoothly, first class job,tradesmen were very pleasant and efficient would certainly recommend.

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SHARON INGLIS

Fabulous job replacing our old Conservatory Roof to Glass Roof. Workmen were very pleasant and tidied up after themselves.

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Claire Coleman

Great service from beginning to end. I purchased a new composite front door. Absolutely love it and it's been admired by all my neighbours. From the shop room staff through to fitting, just excellent.

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Robert Kenny

Bryant & Cairns built our conservatory 12 years ago. They did a good job. We decided to make the conservatory more usable all year round. We got them to put a new Warmroof on for us, replacing the glass roof with a solid roof. From initial consultation to final installation it went very smoothly. They take care to explain everything and the installation itself was first class. We now have a very modern extra room in the house which is more comfortable and usable. We could not fault the workmanship. They were tidy and considerate workmen. The job was disruptive but at no time were we stressed about it. Overall we are glad we stuck with Bryant and Cairns to build our new sunroom and we can therefore thoroughly recommend them.

Profile icon for Anna-Katarina Schilling

Anna-Katarina Schilling

Great experience from start to finish. All paperwork taken care off. Really high quality and fast work when exchanging our living room window for French doors. Massive improvement to our living room and the dog loved the playtime with the workmen and loves her new outdoor access even more.

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Martin Togneri

I had a problem a couple of weeks back - a front door Bryant and Cairns installed 15 months ago wouldn't lock. Within an hour of placing a call to them they had someone at my door and within 15 minutes he had solved the problem. Great service.

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angela reid

Excellent service from start to finish. Very friendly and professional. Would highly recommend.

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Fiona Thomson

I moved into a new house last December. The previous owner had had the windows installed and had left me the guarantee document. One of the catches on a bathroom window was broken. I contacted Bryant and Cairns by email and they called me back promptly and came out to replace the window catch within a couple of days. I had expected to have to push for this to happen, but the process was quick, friendly and painless. Excellent customer service.

Profile icon for Sheila Livingstone

Sheila Livingstone

Had my whole house installed with new windows front and back doors and a sliding door. Right from the start Gary the sales agent was great. 2 guys turned up the first day at 9am as agreed. 5 days later the whole house was done there were a couple of thing which had to be put right but these were done in under 2 weeks there was no deposit I paid once all was completed. I must say I did think the whole experience would be stressful however it was not. So thank you to all the team for all your help Sheila

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Gaynor Fisher

Great service, great company

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james cable

The whole process of choosing our door and agreeing a date and time were dealt with professionally. The door installers turned up early and in very windy conditions installed our new door in under 2 hours. We couldn’t be happier. They were very informative and did a fantastic job. Thank you guys

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Ruth Wilkojc

We are very pleased with our new door and the service at Bryant and Cairns was 5 star. Thank you to all involved.

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Ann Ness

Very pleased from start to finish. Everyone who was involved with the installation of my windows were very helpful, polite considerate and hardworking. I must mention to the administration staff who also were very helpful keeping me informed every step of the way. Thank you all Ann

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Mike McPhillips

From first phone call to Bryant & Cairns we knew we had chosen well. Gary the Salesman was so knowledgeable, kind, no 2 hour sales pitch we had from other companies. Straight to the point. Helped us pick what we needed to make our home warmer. Lovely man. Then we met Mark, the Surveyor. Again, brilliant, polite and again very kind in suggesting alternative sills. He was right of course. Then the fitters Brad and Craig. Poor guys came to fit during a major gale force storm. They were polite, got on with the fitting and were conscious that we would be feeling the cold. The did a grand job, neat and tidy, windows are so nice. Our home is so much warmer. We cannot thank Bryant & Cairns enough from office staff and really a whole team that work really well together.

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Anne Gray

We are very happy with our new conservatory roof. The guys did the work the week before Christmas and took down the old roof and installed the new one in 2 days. It’s the second time that we’ve used Bryant & Cairns installation team and are again impressed with their teamwork and quality of finish. They dealt with all of our queries and would not hesitate to use them again. We would highly recommend.

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